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Frequently asked questions

The short answers. If what you need isn't here, email hello@prepmethod.com.au.

What age is PrepMethod for?+

Students in Years 3 to 9 preparing for ACER, Selective Entry, NAPLAN or EduTest. Parents create the account; children log in with email or a kid-friendly PIN.

How much does it cost?+

Start free. Upgrade only if it's working. See the pricing page for current plans; final Stripe-linked pricing lands shortly.

Which exams are live now?+

ACER-style is available. NAPLAN, Victorian Selective Entry and EduTest-style are in build and will open as they become ready.

Can I add more than one child?+

Yes. One household account supports multiple students. Each student gets their own login and their own progress.

How do I cancel?+

One click from the Billing page once subscriptions are live. No phone calls, no forms.

Is my child's data safe?+

We store only what we need, encrypt everything in transit, and never sell data. A full privacy policy lives on /privacy.

Do you offer school or bulk plans?+

Not yet — we're getting the parent experience right first. Email hello@prepmethod.com.au if you'd like to be first in line.